Wednesday, February 20, 2008

Feedback … How to ask for it!

When it comes to asking for feedback individuals tend to fall into one of three categories. Those who

1. Never ask 2. Ask poorly 3. Ask skillfully

The most successful individuals in business, the ones who rise to the highest levels in their organization, ask for feedback. Asking is the only way to uncover blind spots.

There are lots of ineffective ways to ask for feedback. Some ask questions like “What do you think of me?”, “How am I doing?”, or “What am I doing wrong?” These questions give the individual providing feedback the uncomfortable options of lie or share the truth. In power relationships where the boss is asking for feedback all kinds of issues influence the answer because the answer has consequences. Can an employee really trust their boss will not become angry about the feedback at a later time?

One effective way to ask for feedback is using the question “How can I do better?” This question is future oriented and the future is where change is possible. Also, while employees shy away from criticizing the boss (to your face) they are usually eager to provide advice.

Of equal importance is a willingness to do something with the feedback. Show the people you work with you are sincere in your effort to do better by acting on their advice.

Make asking for feedback a regular practice and watch your career take off.

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