A month ago your employee John was assigned to a special project team. After 3 weeks you begin to receive complaints from team members that John is not completing his assignments. John’s nonperformance is affecting the team’s ability to meet its commitments.
You know John spends all day at this desk, typically even working through lunch, so the complaints come as a surprise. It would be easy to tell John to "shape up" yet because he has a record of getting his work done you decide to approach the issue as a development opportunity.
Here are some questions that will help John become more aware of what he is and is not accomplishing during the workday.
What did I accomplish today?
What tasks remain incomplete?
What excuses, stories, or justifications do I have for not fulfilling my commitment to complete the tasks?
What events, people, or personal limitations got in the way of completing the work?
What action will I take now?
Once John recognizes what’s getting in the way, the path to change can open.
No comments:
Post a Comment